Telephone-based interviews allow you to get a truly random sample or focus on specialized audiences like expert panels. With our global reach, industry-leading technology, and the largest CATI team worldwide, we offer consumers and businesses access to telephone support.
Sampling options include Smart CellTM for targeting mobile phone users across a directories database; Address-Based Samples for geographic coverage of nearly every household in the U.S.; or Random Digit Dial Samples for a conceptually sound sampling frame across landlines and wireless networks.
Reach B2B Audiences: Our extensive reach allows us to reach professionals in more than 200 countries, and reach specific audiences by criteria such as number of employees, sales volume, SIC code (in the U.S.), and other attributes – all verified at the time of interview. Dedicated interviewers know how to navigate gatekeepers to reach optimal targets, while research experts can identify optimal targets.
Reach voters and political decision-makers with the largest, most accurate voter-matched online and offline panel in the U.S. – informed by voter behavior and modeled variables. Using multi-mode surveys from the same sample frame and complex methods such as Conjoint and MaxDiff will enrich your research.
Customer satisfaction research and service applications are combined for a comprehensive solution that is customer-focused. Enable faster response and expand your prospect range by capturing leads and expanding your sales team’s reach.